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Faq's

There are three factors to take into account when considering the cost of sending an SMS:
  • The cost per SMS in the SMS credit bundle purchased.
  • The country or countries the SMS messages are being sent to.
  • The route you use to send your SMS messages.
By registering and sending some (free) test messages you can verify exactly what the costs will be.
Businesslead works on a prepaid basis. You can purchase credits online via Credit or Debit card, PayPal, Moneybookers or electronic funds transfer. Should you wish to pay via electronic funds transfer, our bank details will be available when you are clicked on bank details menu to select Bank transfer.
Should you prefer to request a quotation to purchase before making payment, please email info@businesslead.co.in. When requesting a quotation, please include your username, email address and the number of credits you would like to purchase.
No. Businesslead operates on a prepaid basis. You simply purchase SMS credit bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.
Any replies to your SMS message from a recipient are carried by the recipient. You do not pay for replies to the SMS messages you send out. The reply will be at a standard SMS message cost on a local network in these countries, but for mobiles in other countries, the reply path will be via a number outside of those countries and network charges by the network may be higher than for a local reply SMS.
For normal commercial based SMS accounts we have the “Tagline discount”. This discount cuts the cost of the SMS message by up to 25%. The characters available per each SMS is reduced by 17, leaving you with 144 characters to type your SMS message. The words “via: Businesslead.com” are then appended to the SMS message.
No. You can send as many, or as few, SMS messages as you like. For security reasons we do however have a daily maximum limit set on all Businesslead accounts. If you would like to increase your daily SMS quota you will need to contact our Support team. Please be sure to tell us your username and what you would like to increase (or decrease) your daily quota to.
Businesslead SMS credits do NOT expire. This means that your SMS credits will be available in your Businesslead account for as long as you need them.
We provide invoices for all your SMS credit purchases. These are available in the Commerce section of your online Businesslead account platform. Any invoices related to other services will be emailed to you on initiation or renewal of those services. Please note that these invoices do not appear in the Commerce section of your online Businesslead account.
You, as the Businesslead account holder, pay for failed messages, that is; messages that were not delivered to a contact in your database.
There are two reasons for this:
  • The networks charge us for all submissions regardless of the status.
  • We expend more resources in handling failed messages as we re-try sending these messages to the network before reporting it as a failed message.
In order to send SMS messages from your Businesslead account, you will need to select the product that best suits your needs, register, purchase SMS credits and upload or add your contacts to your chosen Businesslead platform.
We need your mobile number in order to send you an activation code. You will need this activation code in order to receive your 5 free SMS credits. These SMS credits are for testing purposes and will be allocated only once per mobile phone number. We may also need to contact you for Support reasons, for example, if you forget your password and need an SMS reminder, or if you have set up SMS notifications for low credit warnings and if we need to follow up on complaints relating to your use of the service.
Yes we do. These are stored for 30 days only on the Businesslead Web to SMS platform. Please note, that the Economy Route does not always provide status reports. The Standard and Premium routes do. All messages sent via these two routes will have a status report whether successfully delivered or not. A delivery report will indicate the status of a sent message, for example: Delivered to Mobile, Delivered Upstream or Failed.
No, SMS responses cannot be forwarded to your mobile phone. But you can receive them by logging in to the Businesslead Web platform.

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